L'Ermitage Beverly Hills
Отзывы гостей
The hotel has a very cosy feel and everything felt very personalised. The rooms are Luxe, spacious and well appointed. The balcony is a bonus. But what made this hotel stand out for us, was the service. The staff were all amazing and always obliged. There was nothing they could not do for us.
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Kiran
июнь 2023 г.
Excellent service, right on the arrival I was offered a late check out free of charge. This shows how smart their property management is. They satisfy both customer experience, as well as ensure that guests spend money/time on extras (while otherwise there would be no guest at all). Rooms are clean, excellent Frette bedding, bathrobes, great minibar. The suit was really comfortable and well thought through with all the little details! The stuff was overall very friendly and helpful. The location is excellent if you plan to spend some time shopping/hanging in Beverly Hills.
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Ekaterina
сентябрь 2022 г.
I liked the design of the place and the bedroom was spectacular. The room was very comfortable and we were provided with the pillow of our liking. The hotel is very clean and up to the 5 star standard. The toiletries were by diptyque, one of my favorite brands. the bedding was excellent with high thread count and the towels were very clean and changed daily. The lights of the room seems updated and was easy to control near the nightstand. The room was very spacious and the closet space was big. Overall, i recommend this place and will definitely be back.
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Abdullah
октябрь 2022 г.
The property was amazingly well maintained. Fresh flowers tastefully done. Staff mostly well trained and accommodating. Our room was impeccable with many welcomed amenities. When we arrived to our room a plate of fresh fruit and Evian water awaited. The valet staff couldn’t do enough to accommodate us. The housekeepers were professional and attentive. My only disappointment was the dining experience. Food average and selection disappointing. We definitely will return to L’Ermitage soon.
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James
август 2023 г.
Beside big nice room, comfortable bed and a pool on a rooftop, we loved the service starting from front desk to house keeping, valets and chefs. We were allowed to check at 12, not the usual after 3pm in most of the hotels. We were given a complimentary late check out at 3 pm which was extremely helpful. Berenice was so helpful to find an item we forgot in the room. We have stayed in many hotels, but me and my husband both agreed that service in this hotel was outstanding.
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Anna
июль 2023 г.
I was absolutely amazed with the outstanding customer service that I received from the moment I stepped out of the car. I have stayed at many hotels but never stayed at a hotel where I literally felt like I was at home.
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Sonia
июнь 2023 г.
The location is perfect. The staff were friendly, and the service was excellent. 
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Alanoud
август 2023 г.
Amazing room, very spacious, great location, awesome staff. You can walk to Beverly Hills shopping area.
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Abdullalshehhi
август 2023 г.
Great large room, super friendly and helpful staff, handy location, solid cocktails, excellent value.
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Jonathan
июнь 2023 г.
I would say this is one of the best hotels in Beverly Hills, we wanted to upgrade the room and they did it complimentary. the check in and check out process was very fast and smooth. the room was very big considering other hotels in LA with a balcony. Separated dressing room. They had our initials on the pillow and everyday we were receiving different welcoming messages along with fruits and candies.
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Noora
февраль 2022 г.
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