The food is excellent. The room is great. But the gym is super small and not top notch as I expected. The elevator seems old. The pool was closed due to renovations when we were there for 2 weeks, so couldn’t see it. And also the lights when on every night which we reported to the concierge but didn’t or couldn’t solve it, so for 2 weeks we woke up in the middle of the night because the lights turned on. A side of that the hotel is very nice, could use a renovation. But the location is incredible, super quiet, 10- 15 minute walking to rodeo drive and all the stores and restaurants.

I've been coming to LA for 10 years and usually stay in hotels near where I have appointments, but I have never come across L‘Érmitage until now. I have to say, the only thing that bothered me is that I didn't discover this place sooner. The suite is amazing: spacious, with beautiful details, making it a perfect place to feel comfortable. Thoughtful touches like the fruit, water and note at check-in, super-fast bell service, and valet staff make all the difference, turning a great experience into a perfect one, and this hotel is worth every penny. The view from my particular suite wasn’t the nicest, as it faced the backyard, but at least there was a balcony. And the pool was still under construction, but I knew about this. Everyone was very attentive and helpful, especially Gus. I will definitely be coming back.

Excellent service, right on the arrival I was offered a late check out free of charge. This shows how smart their property management is. They satisfy both customer experience, as well as ensure that guests spend money/time on extras (while otherwise there would be no guest at all). Rooms are clean, excellent Frette bedding, bathrobes, great minibar. The suit was really comfortable and well thought through with all the little details! The stuff was overall very friendly and helpful. The location is excellent if you plan to spend some time shopping/hanging in Beverly Hills.

If was very, clean, luxurious, everything was perfect. The only thing I would say about the suites (which I loved), is that they have a certain humid smell, like if the room was underground and stuffy with a humid smell. However I did purchase a few air wick plug ins that helped and also I turned on the AC to colder and helped with the rooms. Overall I would stay again here it is very nice hotel. And the staff where amazing !

Staff were wonderful. Very accommodating to our needs and offered us a very late checkout time without us asking for it. Restaurant was nice including lovely pasta and shrimp and the bar and restaurant staff are top notch. Was a real pleasure dining there. Room was huge, very clean and beds very comfortable. Walking distance to lots of other really nice dining and shopping options in the area too.